Level Group attended the “360° Outsourcing Management” conference on December 6th and 7th at the Golden Tulip Paulista Hotel in São Paulo, which aimed to clarify the key changes that the Labor Reform and the Outsourcing Law brought to companies, as well as their impacts on outsourcing management.
Over the two-day conference, topics such as the labor reform, its impacts and opportunities were addressed, covering case studies and best practices in outsourcing management and how to get there, up to EFD-Reinf rules and compliance with contractor management.
Companies such as B3, Vivo, Claro, JLL, among others, were present, enriching the discussions and debates. In addition, two essential books for executives responsible for managing their third parties were raffled off: “Gestão de Risco da Terceirização” (Risk Management in Outsourcing), authored by Adriano Dutra da Silveira, and “Terceirização – Uma abordagem estratégica” (Outsourcing – A Strategic Approach), authored by Lívio Giosa, both renowned authors on the subject.
Program highlights
“360° Outsourcing Management” brought together renowned professionals in the field. Check out some key points from the presentations delivered at the event:
- Adriano Dutra, specialist in consulting projects and Outsourcing Risk Management at Level Group, presented practices on risk management and the impacts of the labor reform on outsourcing. According to him, companies should use a service provider risk matrix to focus more energy (checklist size, review frequency, indicators, on-site audits) on companies that present higher risks for the contracting party. Monitoring the evolution of labor claims can help direct efforts toward inspecting companies with issues or deviations that generate actual liabilities;
- Roberta Codignoto, head of Legal and Compliance at Staples, during the presentation on third-party compliance, highlighted 3 key questions used to assess hiring: Where is the contractor located? What activity is to be performed? And is there interaction with the government/public officials?
- Gustavo Biagioli, from JLL's Legal and Compliance area, gave a presentation outlining the challenges prior to the 2017 changes and the differences introduced by the Outsourcing Law and Labor Reform. Key highlights in light of JLL's business included updates on evaluating the service provider's financial capacity, service provider subcontracting provisions, and explicit statements regarding the establishment of an employment relationship. Restrictions such as the possibility of wage parity were also discussed;
- André Gurgel, Procurement, Contracts, and Supplier Superintendent at B3, mentioned that their contractor management is part of the supplier management framework, which also operates from a risk management perspective. He cited the indicators used in outsourcing management and the updating of standard contract templates to support payment retentions. He also commented on the challenge of dealing with the risk of employment relationship recognition due to issues in managing outsourcing contracts, as well as demonstrating the results of this management to justify investments;
- Marcia Ingui, from Telefonica-Vivo, discussed relevant topics regarding contractor management such as: handling management exceptions, focusing on the most critical providers, management cutoff thresholds, and rules for applying payment retentions to reduce risk with their suppliers. Additionally, she addressed how they are managing the impacts of the Labor Reform; as well as
- Ricardo Calcini, a labor lawyer who deals with topics related to the event, presented the workshop “Contractor Management: Risks and Liabilities”, covering risks and opportunities with individual limited liability companies (EIRELI) in civil construction services, monitoring service providers' share capital, and quarantine periods to prevent improper contractor classification.
Below are some photos from the event.
