The year has barely begun, and it has already put all B2B business sectors on high alert. The rising dollar, challenges in the export sector, and finally the Coronavirus pandemic affecting health and the economy in all four corners of the world. The most unusual part is that what caused the greatest impact across all sectors is something invisible. And what has been saving some businesses is precisely the central theme of this article: technologies.
Despite the uncertainties, one thing is certain: at some point, the situation will be overcome, and your company must be prepared. When that time comes, standing out will require creative ideas and innovations, as well as the energy to regain momentum. In other words, companies must stay up-to-date and structured so that business can continue.
In this article, we will present 3 technology trends that can collaborate with corporations in the future.
The top 3 technologies for the corporate environment
For the procurement department, it should go without saying that processes must be fully digitized. Just like e-procurement—which is already a partner to every procurement manager and ensures automated processes—other tools that increase productivity, ensure greater savings, and provide transparency in negotiations should be implemented.
Now moving on to corporate environment technologies that are future trends, but already a reality in many countries and even in some companies here in Brazil.
Facial Recognition
The estimated growth of an artificial intelligence organization developing facial recognition technology was nearly 4 billion dollars in 2019. A technology that opens doors without requiring a person to touch anything. Just like sensor technology via hand or eye iris scanning. It sounds like science fiction, but it is not. Facial recognition is also used in security areas, offering the possibility of linking to various devices, from rearview mirrors to cameras and mobile phones. By 2024, growth expectations nearly double.
The systems are designed to trigger and integrate with others in the online and offline worlds. The breakthrough is so vast that it goes to the extreme of capturing a person's facial expressions while watching a video, making it possible to identify whether they are enjoying it or not. The facial recognition technology market is so broad that it ranges from corporate to domestic use, extending through ride-hailing services and reaching scales that common technologies cannot achieve. Is your company ready for the future?
Voice Recognition
Many must be thinking: Is voice recognition a trend? Since when? After all, who hasn't used "Ok Google" or "Hey Siri", right? But the focus here is on technologies aimed at the corporate environment, correct? Therefore, it must be clear that leveraging voice recognition technology in the corporate environment is more closely related to IoT than to searches conducted on mobile phones.
Voice Recognition technology is much more than "having a dialogue with a smart speaker." These technologies are integrated and everywhere. From smart home appliances and consumer electronics to reception areas, elevators, and interactive kiosks. Gradually, it has been gaining ground in companies, the entertainment industry, and the media.
RPA – Robotic Process Automation
RPA is nothing more than process hyperautomation to simplify corporate work through software and multiple integrated tools that even facilitate work-from-home capabilities—a reality that has been underscored during the times we are currently experiencing.
But that's not all: the technology generates value through the ability to be deployed across machines of various sizes and purposes. Large corporations that do not yet have this technology, supported by an efficient IT team, become more vulnerable in various situations, including the unexpected ones we mentioned.
Given this, it leaves us with the reflection on what is a cost and what is an investment when it comes to improving your business's technological infrastructure.